If you suspect your child is being bullied, the feeling in your chest is hard to describe — part heartache, part fierce protectiveness. That instinct is right, and it's exactly what your child needs. What helps most is to channel it into calm, steady action rather than panic. Here's how.

First, know what bullying actually is

Not every unhappy moment at school is bullying, and it helps both you and your child to tell the difference. A fall-out is a one-off disagreement between children of roughly equal standing — it stings, but it usually blows over. Bullying is unkindness that is repeated and deliberate, often with an imbalance of power, and it doesn't resolve on its own. Teaching your child this distinction gives them a clearer sense of what to report and when to ask for help.

Signs to watch for

Children often don't say outright that they're being bullied. Possible signs include:

No single sign confirms bullying, but a cluster of changes is worth gently exploring.

What to say — and what not to

Listen first, fix second

Let your child tell the whole story before you leap to solutions. Feeling truly heard is half the relief. Resist the urge to fire questions; "tell me what happened" is often enough.

Reassure them it's not their fault

Children often feel ashamed, as if they caused it. Be clear: no one deserves to be bullied, and telling you was exactly the right thing to do.

Keep your own reaction calm

Understandable as it is, big anger can make a child clam up — they may worry they've made things worse or that you'll storm in and embarrass them. Steady reassurance keeps them talking.

Above all: let your child know you're firmly on their side and you'll work it out together. Children cope far better with bullying when they're certain a grown-up has their back.

Practical steps that help

Sharing Silver book cover

Sharing Silver

A warm superhero story about kindness and standing up for one another — a gentle way to talk with your child about how we treat people and how to be a good friend.

“The world is like a mirror. It reflects back what you give.”

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If the bullying continues despite the school's involvement, or your child's wellbeing is really suffering, don't hesitate to escalate — to the head teacher, or to your GP for extra support. You know your child best, and persistence on their behalf is never the wrong call.

This is part of our bigger guide on raising a kind, sharing friend.